Call log
The softphone call history — a calm list of calls, each with a status-tinted phone glyph, the other party (contact name or number), the local date & time, who handled it, the connected duration, and an outcome badge. Rows optionally carry a reference chip linking to the transaction or quote the call belongs to. Used by the per-transaction Calls tab and the global own-calls page.
Canonical
- 4m 12sJane CarterMarcus Webb
- 07700 900123Marcus Webb
- 48sPriya ShahJane Carter
- 07700 900456Marcus Webb
<koala-call-log model="@callLog" />The default shape — the per-transaction Calls tab. The transaction is already the context, so rows carry no reference chip.
Variants
2 variantsWith reference chips
On the global own-calls page a call can belong to any transaction or quote, so each row links to it via a ContextLabel / ContextUrl chip.
With a recording
When a call has a recording, its row shows a play button; pressing it morphs the row in place into playback controls — play/pause, skip ±10s, a draggable scrubber, and elapsed / total time (the koalaAudioPlayer Alpine component; preload="none", streamed from RecordingUrl). Closing (or the track ending) flips back to the row; only one plays at a time. Rows without a recording are unchanged.
- 4m 12sJane CarterMarcus Webb
- 07700 900123Marcus Webb
States
4 outcomesThe status badge and the glyph tint come from the call outcome: Completed → Success, No answer / Busy → Warning, Failed → Danger, and dialling / ringing / cancelled → Neutral.
- 4m 12sCompleted call
- Unanswered call
- Failed call
- Cancelled call
Props
1 attribute| Attribute | Values | Notes |
|---|---|---|
| model | CallLogModel | Holds Calls — a list of CallLogItem (party, outbound, status label + colour, duration, the local date & time, who handled it, an optional reference chip, and an optional RecordingUrl that morphs the row into an in-row playback player). Shape a CallEntity with CallLogFactory.From. |
Do & don't
No calls yet
Calls to this transaction's contacts will show up here.